Gopal K Kanji,
Emeritus Professor of Applied Statistics at Sheffield Hallam University,
is also a founder editor of the two international journals namely,
Journal of Applied Statistics and Total Quality Management. With
a career spanning 37+ years in the field of statistics and quality
teaching, publishing journals and books, writing technical papers
and presenting research findings around the world, he is a true
teacher, trainer, researcher and innovator and consultant.
More than 90
research papers and 15 books in Statistics and Total Quality Management
have been published by him. He has been a very active member of
the American Society for Quality (ASQ) and a promoter of ASQ in
the UK. Recently, he was appointed as Vice Chair of the International
Chapter of ASQ for Europe and the Middle East. He has presented
papers at the Annual ASQ Congress. He is a fellow of the Institute
of Statisticians, the Royal Statistical Society and member of
the International Statistical Institute (ISI). He is Academian
of the International Academy for Quality (IAQ). He has been teaching
and consulting in different parts of the world, and as chairman,
has helped to develop a European Master programme in Total Quality
Management under the umbrella of EFQM. He has also supervised
many PhD students in TQM and Applied Statistics.
Since 1995,
he has organised World Congresses for Total Quality Management
at Sheffield Hallam University, UK and other European countries.
He has acted as a technical expert for the development of the
European Customer Satisfaction Index. Recently he introduced a
Business Excellence Model to measure stakeholders' satisfaction
within the organisations.
He has been
appointed president of the European Society for Organizational
Excellence (ESOE) and vice-president of the International Foundation
for Customer Focus (IFCF). He can be contacted at:
For further information
on staging The World Congress for TQM in the near future, please
contact The Chairman
 |
Gopal K Kanji (The Chairman)
Sheffield Technology Parks
Cooper Building
Arundel St, Sheffield
S1 2NS, UK
Phone: +44-(0)114-221 2003
Fax: +44-(0)114-221 2006
Email: quality@gopal-kanji.com
Web-Site: www.gopal-kanji.com
|
Our World Congress for Total Quality Management
was staged for the first time in 1995 at Sheffield Hallam University,
UK, and organised jointly by the Royal Statistical Society and
Sheffield Hallam University under the Chairmanship of Prof. Gopal
Kanji. This Quality Congress offered delegates the expertise and
experience of world class speakers who are operating at the leading
edge of business excellence in this fast advancing field of continuous
improvement.
Following this very successful Congress, a National Congress was
organised in July 1996 by Prof. Gopal Kanji. The theme for the
Congress was "TQM in Action" and was focussed on the
practical aspects of the implementation of Total Quality Management,
the challenges, the pitfalls, the techniques and the benefits.
To achieve business excellence in the 21st century
organisations must venture further than todays accepted ideas
and methodologies. The theme for our 7th World Congress, "Business
Excellence - Make it Happen" took place in Verona, Italy,
provides a solid platform for performance measurement activities.
It offers an ideal opportunity to appraise recent experience and
to develop new principles and concepts for every organisation.
In this day of Internet and digital economy
the world is rapidly shrinking and boundaries are gradually diminishing.
To achieve excellence in the 21st century the need for organisations
to measure performance is far more than ever before. However such
measurement will not be meaningful in isolation from competitors
all over the world. This is reflected by the theme of our Dubai
conference for 2003: "Measuring Organisational Performance
in a Global Economy".
By bringing together academics and practitioners
from the public and private sectors and from all parts of the
world we aim to simulate discussion that will challenge existing
perceptions and cultures and confirm the concept of Business Excellence
as integral to the management process of successful organisations.
We look forward to welcoming you to our next World Congress.
We are confident you will enjoy your stay and find your time
with
us worthwhile.
For more information about the next World Congress for TQM visit
www.world-congress.ae
