Supply chain management excellence

(A TWO – DAY WORKSHOP)

PRESENTER: PROF. GOPAL K. KANJI

1. Introduction

In this world-wide competitive business activities, the organisations must utilise their resources properly in order to make supply chain management activities to be successful and profitable .Therefore , supply chain management (SCM ) activities has become a strategic tool for companies to achieve their competitive advantage .

Many SCM activities only focus on the information flow and material flow between organisation and their suppliers. They do not have a holistic approach of SCM and give very little emphasis on such aspects as culture, quality, relationship and processes .

It is therefore, necessary for the organisation to develop a more comprehensive and holistic SCM model which can help them to improve and manage their supply chain processes in order to achieve their Business Excellence.

2. Objective

This two-day programme aims to guide you to develop a new SCM model which will help your organisation to manage their supply chain management in a systematic way. This new SCM model which is enriched with Total Quality Management principles are in a position to help companies to asses the performance of their supply chains. It will also help the organisation to identify the strength and weaknesses in supply chain management system in order to improve their performance. Further the supply chain management excellence index (a single measure) generated by the SCM model will help you to understand the usefulness of organisational effectiveness.


3 Who Should Attend

Managing Directors, Supply Chain Manager, and Quality Directors of the Organisation who has the responsibility of managing supply chain activities in the organisation. Suitable students can also attend the course.

Program

Part - 1 Introduction:

Provides the supply chain management concepts and establishes the need to develop a new supply chain management model which can help the organisation to manage their supply chain activities properly.

Part - 2 Quality Management & Business Excellence

Discusses Total quality management (T.Q.M.) concepts and its principles. Since Organisations uses T.Q.M. principles to achieve Business Excellence (B.E.) it is essential to develop the linkage between T.Q.M. and B.E. in order to enrich the existing Supply Chain Management (S.C.M.) model.

Part-3 Interface between T.Q.M, B.E. and S.C.M.

Examines the interface between Total Quality Management &Supply Chain Management by providing detail comparison of the two concepts .It shows how the principles of T.Q.M. should be able to enrich the existing S.C.M. model into a total quality model for supply chain management activities .

Part - 4 Business Excellence for Supply Chain

Presents Kanji’s Business Excellence model and incorporates T.Q.M.
principles and concepts to establish a new Supply Chain management Excellence Model.

Part - 5 Validation & Reliability of S.C.M.

Provides some validation procedure using the data from the supply chain activities
of some organisation and investigate the relationship between the factors of the Supply Chain Management Excellence Model.

Part -6 Measuring S.C.M Excellence Index.

Describe the relationships between the different constructs of Supply Chain Management and the performance of the organisational Supply Chain activities.
Some case studies will also be presented.

A BOOK TO ACCOMPANY THIS COURSE ENTITLE “SUPPLY CHAIN MANAGEMENT EXCELLENCE” by KANJI &WONG , IS AVAILABLE FROM KINGSHAM PRESS LTD. U.K. , PRICE £ 17 .00